Our compassionate case managers provide social connections, educational and enrichment opportunities, and comprehensive social services to improve health and wellbeing of low-income and Latino older adults upvalley.
Wrap around services
Whether it’s a natural disaster, a health crisis, or feeling unsafe at home, our case managers support families and individuals to address the challenges they face. Please call us at (707) 965-5010 to speak with a Case Manager.
UpValley Family Centers’ Senior Service Case Managers offer in-home appointments for clients with mobility/transportation challenges in order to make services more accessible.
Assistance with In-Home Supportive Services
We provide general assistance to both providers and recipients regarding IHSS services. Our case managers can assist providers with completing the online application and making referrals to Napa County.
Urgent Needs Assistance
EMERGENCY ASSISTANCE PROGRAM
Our Emergency Assistance Program provides support for local older adults in times of crisis. Aid can come in the form of tangible goods, or in monetary aid. While our funding is limited, we also can help identify other resources that may be available.
Information and Resource Referrals
Our Senior Services team can help you locate and identify resources that you or a family member might be eligible for including State Disability, In-home Supportive Services, Medi-Cal, Medicare, and more.
UVFC guided referrals link clients to partner organizations that promote individuals’ well-being.
- Mental Health
- Financial Health
- Housing Rights
- Physical Health
- Safety-Net Resources
Our Community Liaisons and other staff are available to provide you with guidance or assistance in completing applications for benefits or resources. Application assistance includes
- unemployment benefits
- disability benefits
- and more
Please note that there are specific applications that our staff are not trained to complete.
ONSITE RESOURCES THROUGH PARTNER ORGANIZATIONS
We host onsite partners to provide services
- Community Health Initiative (CHI) appointments are available Upvalley during open enrollment season. CHI assists all Napa County residents to enroll in health insurance including Medi-Cal, Covered California, Private Individual and Family Plans and Medicare. For eligibility, they serve all ages and all incomes regardless of immigration status. There are no fees for their services.
- Medi-Cal and CalFresh application assistance is available at our Washington Street office (1705 Washington Street, Suite G, Calistoga, CA 9451). Any renewals for Medi-Cal may be completed and faxed from our St. Helena center (1440 Spring Street, St. Helena, CA 94574) to Health and Human Services Agency.
LINKAGE TO HEALTH SERVICES
UVFC staff can assist you with eligibility screening, and provide resource referrals to enroll in health insurance and/or to access covered care for physical, mental, and dental health needs.
Starting January 1, 2024, a new law in California will allow individuals between ages 26 and 49 to qualify for full-scope Medical regardless of their immigration status, and assets will no longer be counted. UVFC has staff members who are trained to complete new or renew Medi-Cal applications. We partner with Napa County Health and Human Services staff to address complex cases.