Family & Senior Wellness

Our team of expert, compassionate case managers work with families and seniors to make sure everyone has access to the tools, supports, and opportunities they need to feel healthy, strong, and resilient.

Case Management

Case Management

Whether it’s a natural disaster, a health crisis, or threat of violence at home, our case managers support families and individuals whenever they face a challenge. Please call us at (707) 965-5010 to speak with a Case Manager.

Emergency Assistance

Emergency Assistance

Our Emergency Assistance Program provides support for local individuals and families in times of crisis. Aid can come in the form of tangible goods, or in monetary aid. While our funding is limited, we also can help identify other resources that may be available.

COVID-19 Emergency Financial Assistance

UpValley Family Centers UpValley Family Centers is providing emergency aid for low- to moderate-income workers who face financial hardship resulting from the economic impact of the coronavirus. Aid is available to workers who live in Napa County, whose income is at or below 120% of Area Median Income, and who do not qualify for government sponsored unemployment or paid family leave benefits.

For residents of Calistoga, St. Helena, Yountville and surrounding areas– reach out to UpValley Family Centers to request an appointment. Please call (707) 965-5010 or email

Residents of Napa, and American Canyon should reach out to our partner, On The Move, to request an appointment. Please call (707) 363-8390 or email

This aid is available regardless of immigration status and will not be considered under public charge rules.

Case Managers will call individuals back in the order that inquiries are received to assess household needs and eligibility. Next steps, including any required documentation, will also be discussed during this call.

Asistencia financiera de emergencia

Los Centros Familiares UpValley está brindando ayuda de emergencia para trabajadores de ingresos bajos a moderados que enfrentan dificultades financieras como resultado del impacto económico del coronavirus. La ayuda está disponible para los trabajadores que viven en el condado de Napa, cuyos ingresos son iguales o inferiores al 120% del ingreso medio del área y que no califican para el desempleo patrocinado por el gobierno o los beneficios del permiso familiar pagado.

Llame al (707) 965-5010 o envíe un correo electrónico a para proporcionar su nombre y número de teléfono para solicitar una cita. Los trabajadores sociales regresarán las llamadas en el orden en que se reciban para evaluar las necesidades y la elegibilidad del hogar. Los siguientes pasos a seguir, incluida cualquier documentación requerida se analizarán durante esta llamada.

Esta ayuda está disponible independientemente del estado de inmigración y no se considerará bajo las reglas de carga pública.

Domestic Violence Counseling & Services

Domestic Violence Counseling & Services

We have staff available to provide domestic violence counseling to individuals upvalley. Please call our office to speak with a domestic violence counselor.

We also partner closely with NEWS to support to women victims of domestic violence. If you have an emergency, call the NEWS 24-hour crisis line: 707-255-NEWS(6397). All services are free and confidential.

Parenting Education

Triple P

Our trained Triple P (Positive Parenting Program) providers provide fun, interactive presentations, covering topics that range from preschooler bedtime issues to coping with teenagers’ emotions and managing aggression.

Triple P is a proven parenting program for parents of children ages 2-12 that increases parenting skills and parenting confidence by engaging, encouraging and empowering families to address common child and adolescent social, emotional and behavioral problems.

Individual consultations are available by calling 707-965-5010 or you can attend an upcoming discussion group – dates are listed on our online calendar.

Family Support Groups

In partnership with Mentis, we offer Parenting Couples Support Groups once a year in both Calistoga and St. Helena.

Senior Services

Senior Services

We provide information & guided referrals, case management, connection to caregiving resources, and linkages to medical and mental health services.

We host social activities and senior-focused educational and health workshops specifically for seniors living in Calistoga as well as regular presentations and fun events at Calistoga’s mobile home parks – including art activities, brain fitness classes, and gardening projects.

Our Senior Services team can help you locate and identify resources that you or a family member might be eligible for including State Disability, In-home Supportive Services, Medi-Cal, Medicare, and more.


Elena Mendez – Senior and Family Services Manager | phone: (707) 965-5010 ext. 500 | email:

Devyn Poolos  –  Senior Services Case Manager | phone: (707)965-5010 ext. 318 | email:


Reunión para Mujeres Mayores/Latina Women’s Group

— Caregiver Consultations & Memory Screenings (English) | (Spanish)

Referrals & Application Assistance

Community Health Initiative

Community Health Initiative (CHI) appointments are available Upvalley during open enrollment season.

CHI assists all Napa County residents to enroll in health insurance including Medi-Cal, Covered California, Private Individual and Family Plans and Medicare.

For eligibility, they serve all ages and all incomes regardless of immigration status. There are no fees for their services.

MediCal & CalFresh application assistance

Medi-Cal and CalFresh application assistance is available at our Washington Street office (1705 Washington Street, Suite G, Calistoga, CA 9451).

Any renewals for Medi-Cal may be completed and faxed from our St. Helena center (1440 Spring Street, St. Helena, CA 94574) to Health and Human Services Agency.

Women, Infants and Children (WIC) program

WIC (Women, Infants and Children) is a national nutrition education program that promotes healthy eating, encourages and supports breastfeeding, and provides referrals to health and community resources.

Available in St. Helena at the Presbyterian Church (1428 Spring Street) on the 2nd and 4th Thursdays.

Available in Calistoga at our Family Center office site (1500 Cedar Street) on the 2nd and 4th Mondays.

Call WIC directly to make an appointment: 707-253-4853